liaise with hotels, coach companies, restaurants and other clients. make contact in advance with places to stay or visit to check details and arrangements. deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently. respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage. ensure that the tour is running smoothly for individual members of the group. organise entry to attractions and transport, such as car hire. make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory. TOUR ORGANISE PROFESSIONAL
use professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour.inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop.communicate a range of information on itineraries, destinations and culture.assist holidaymakers with check-in and settle them into their accommodation.help with passport and immigration issues.
check tickets and other relevant documents, seat allocations and any special requirements.
welcome groups of holidaymakers at their starting point and announce details of travel arrangements and stop-over points. accompany groups travelling by coach, or in some cases by car, boat, train or plane. Tour managers are also sometimes known as tour directors. On overseas tours, you'll use your language skills and knowledge, for example of the culture or history of an area, to ensure the tour goes smoothly and that holidaymakers enjoy themselves. An in-depth knowledge of a particular area or region is essential, and you may act as a tour guide during the tour. Tour managers ensure travel arrangements run as smoothly as possible and provide holidaymakers with practical support throughout their trip. As a tour manager you'll use your love of travel to organise and accompany groups of holidaymakers on tours to a variety of UK and overseas locations
0 kommentar(er)
